E-commerce Growth Strategy for Indian Brands
India's e-commerce market is huge and competitive. Growing a brand profitably means choosing the right channels and focusing as much on retention as acquisition.
Marketplaces vs D2C
- Marketplaces (Amazon, Flipkart, Nykaa): instant reach, but thin margins and little customer ownership.
- D2C (own store): better margins and data, but you must drive your own traffic.
Most successful brands use both — marketplaces for discovery, D2C for loyal customers.
Focus on Retention
Acquiring customers is expensive; profit comes from repeat purchases. Invest in email/WhatsApp, loyalty, and great post-purchase experience.
Scale Profitably
Track unit economics — CAC, contribution margin, and repeat rate — and scale channels that are profitable.
Statura builds e-commerce platforms and runs growth marketing for Indian brands.